5:30 p.m. - Networking Reception, Buffet Dinner, and Beverages
6:00 p.m. - Program
7:30 p.m. - Networking and Dessert
Each board and each company has a unique culture.
Culture—when highly effective—has been widely proven to be a powerful competitive advantage, driving corporate success and yielding strong economic positives for organizations. Bad cultures have proven to result in outcomes with devastating and lasting effects on reputation. Culture is also a significant contributor to success or failure in a rapidly changing business environment that increasingly rewards organization speed, resiliency, and agility.
Boards have a serious fiduciary and direct oversight responsibility for setting the tone and measuring, monitoring, and ensuring culture effectiveness. No company wants the media to ask, “Where was the board?”
Two executives and serving directors from the most highly recognized corporate cultures—Southwest Airlines and Marriott International—and an executive from one of the most respected culture and risk management firms in the country will deliver key takeaways to fellow directors. Join us for invaluable lessons learned from the best-in-class on culture effectiveness.
Why is culture a priority, and a board imperative today?
Who is responsible, and what is the board’s real role?
Measuring culture and determining “effectiveness”
Board tools and processes for measuring culture effectiveness
Aligning strategy with culture and company performance
GINGER HARDAGE, Founder UNSTOPPABLE CULTURES
Ginger Hardage recently retired as Senior Vice President of Culture and Communications at Southwest Airlines after 25 years, where she served as a member of the CEO's executive leadership team. At Southwest, Ginger led a team of 150 people responsible for building and sustaining the organization's legendary culture and communications enterprise. Most importantly, Ginger helped champion the values, purpose and “Best Place to Work” initiatives that made Southwest a perpetual standout on Fortune’s “Top 10 Most Admired Companies in the World” list.
In 2017, Ginger launched Unstoppable Cultures, a brand designed to help organizations create and sustain cultures of enduring greatness.
Ginger has received numerous honors throughout her career, including induction into the Public Relations Hall of Fame and being named as one of Texas’ Most Powerful and Influential Women. She serves on the global board of Ronald McDonald House Charities and Trinity Park Conservancy.
Carolyn Handlon is EVP Finance & Global Treasurer of Marriott International. She leads Marriott’s corporate finance organization including capital markets and overseeing the financial health & strategy of this $33 billion market cap lodging company.
Carolyn’s responsibilities cover: (1) global capital markets and project financing, (2) financial strategy and analysis, (3) financial risk management, (4) global capital transactions and treasury services, plus (5) leads the corporate headquarters relocation project and (6) the corporate finance post-merger integration team related to the Starwood acquisition. Other key roles involve the company’s long range planning effort, managing global capital markets, directing capital allocation, overseeing deal evaluations and optimum financing structures, and ensuring the financial integrity of transactions.
Marriott International is a global operator and franchisor of 30 lodging brands in over 110 countries, a trail-blazing “asset light” lodging organization. Leveraging her extensive network of global relationships, Carolyn has helped fuel the company’s more than five-fold unit growth by leading and closing multi-billion dollar financial transactions for the company and owners of its more than 5,700 properties around the world. She is one of the key leaders in the structuring of M&A deals, business spin-offs and joint ventures, including the $13 billion Starwood acquisition.
Carolyn is highly recognized for her leadership in navigating turbulent economic recessions and capital market crises, preserving liquidity and creating financial stability. She is well connected & highly respected by global financial institutions, rating agencies, owners, and developers. As the leader of Marriott’s dynamic and cutting-edge finance and capital markets organization, Carolyn excels in collaboration across all disciplines, managing financial risks while fueling substantial growth.
Carolyn is a leader, or participant, of six Governance Committees within Marriott including Global Development, Asset Management, Loan, Financial Risk Management, Impairment, and Corporate Growth as well as the Trustee of the Company’s Profit Sharing Program and a member of Marriott’s Global Green Council promoting sustainable programs and services. Carolyn was for 15 years Finance Committee Chairman at Congressional Country Club, is a member of the Standard & Poor’s Issuers Advisory Council, and the International Women’s Forum. Carolyn serves on the Board and three Committees (audit, gov/nom & compensation) of publicly traded INVESCO (IVR). Carolyn has been recognized twice as one of the “Most Powerful Women in DC” by Washingtonian Magazine.
Prior to Marriott International, Carolyn worked with Overseas Private Investment Corporation (OPIC) in international project lending, and Continental Illinois Bank as a commercial loan officer.
Jim DeLoach, Managing Director, Protiviti
With 40+ years of experience, Jim is a member of the Protiviti Solutions Leadership Team. His market focus is on helping organizations succeed in responding to government mandates, shareholder demands and a changing business environment in a cost-effective and sustainable manner that reduces risk to an acceptable level. To this end, he assists companies with integrating risk management with strategy setting, business planning and performance management.
Jim has authored several books, including Enterprise-wide Risk Management: Strategies for linking risk and opportunity (published by Financial Times in June 2000 and the first book written on the subject of enterprise risk management). Widely quoted in the press, he has published over 300 articles over the past 15 years covering various aspects of governance, risk and internal controls. He writes many of Protiviti’s publications, including The Bulletin and Board Perspectives: Risk Oversight.
Jim was one of 25 recipients of the “Consultant of the Year” award from Consulting Magazine in 2011. In 2012 through 2018, he was named to the National Association of Corporate Directors’ Directorship 100 list, recognizing him as one of the 100 most influential governance professionals in the boardroom community. He has served on the COSO Advisory Council for 10 years. He has worked with hundreds of companies and groups in 30 countries.